Paragent.com for Managed Service Providers
As a managed service provider, you are in the uniquely difficult position of supporting many clients in many different locations. Paragent.com provides a single place for you to go to get information about all your client’s computers, remotely access them, and take care of your business without leaving your office. Here are a few of the ways Paragent.com can help your MSP:
Remote Desktop
Ditch the car, and save the gas. Paragent's remote desktop functionality puts you one click away from all your clients’ computers. Because it works through firewalls and NAT devices, it doesn't matter where you are, or where your client’s computer is. Learn More »
Alerts
Break out of the break-fix cycle. Proactive alerting lets you know before an issue becomes a problem. Even when you can’t be at your desk, don’t miss out on important alerts. Get emails or pages to let you know when something is wrong. Learn More »
Help Desk
Paragent.com provides an easy-to-use ticket tracking system that helps MSPs manage the client relationship. Stay on top of your TODO list, and improve customer satisfaction. Learn More »
Tags & Groups
Paragent.com has the power to bring all of your clients’ computers to your fingertips, while still allowing you the flexibility to organize them as you need. Flexible tagging and grouping functionality lets you easily find all the computers for a specific client, limit technicians access, or find related computers across all of your clients.
And Much More
These are just a few of the features that can help you as a managed service provider. Check out the other features we provide here, or sign up for a free trial to find out for yourself if Paragent.com can help your MSP business grow.
